At Lifetime Reels, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our services. By using our website and services, you agree to the practices described below.

1. Information We Collect

We collect the following types of information when you use our services:

• Personal Information:

  • Name, email address, phone number, and payment details when you place an order.

• Uploaded Content:

  • Videos, photos, and other media files submitted for editing.

• Technical Information:

  • Device information, IP address, browser type, and website usage data.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process your orders and deliver video reels.

• To communicate with you regarding your order or customer support inquiries.

• To improve our services and website functionality.

• To comply with legal and regulatory obligations.

We do not sell or share your personal information with third parties for marketing purposes.

3. Storage and Security of Data

• Uploaded content and personal data are stored securely on our servers and are only accessible to authorized team members.

• We use industry-standard encryption and security measures to protect your information.

• Submitted files are retained for 30 days after project completion to allow for troubleshooting or re-downloads, after which they are permanently deleted.

4. Sharing Your Information

We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who assist in payment processing, data storage, or other operations necessary to provide our services.

• Legal Obligations: If required by law, court order, or to protect our legal rights.

• Marketing and Portfolio: Edited videos may be used for promotional purposes unless you explicitly opt out in writing.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website usage. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the following rights regarding your personal information:

• Access and Updates: Request access to or corrections of your personal data.

• Data Deletion: Request the deletion of your personal information and uploaded content after project completion.

• Opt-Out: Opt out of promotional communications or the use of your edited video for marketing.

To exercise your rights, please contact us at support@lifetimereels.com.

7. Data Retention

• Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

• Media files (e.g., photos, videos) are deleted 30 days after the project is completed.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated date. Continued use of our services after changes constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@lifetimereels.com
Website: www.lifetimereels.com

We are committed to protecting your privacy and ensuring that your cherished memories are handled with care and confidentiality. Thank you for trusting Lifetime Reels!